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Licensing FAQ

How do I activate my Toolbag 4 license?2020-11-18T11:51:27-06:00

Toolbag 4 introduces a full user account system using email and password as your account credentials. Log into the software on any machine to gain access to a trial, subscription, or perpetual license.

Further management of your Toolbag 4 licenses can be done through the new Marmoset account web portal.

I created an account for Toolbag 4, but my legacy licenses are not listed.2020-12-18T15:10:38-06:00

Your new Marmoset account access will provide legacy license information if your account email matches the Marmoset ID assigned to your legacy license.

If you’re now using a different email address and need to reassign your legacy license to your new email address, please contact with a proof of license ownership and we’ll be glad to assist.

Can I use my license on more than one machine?2020-11-18T11:51:08-06:00

Yes! Toolbag 4’s trial and paid licenses maintain a flexible seat transfer policy. Install Toolbag 4 and log in with your Marmoset account credentials to use your license on any machine.

You can review your recent Toolbag 4 license usage through your new user account web portal.

Can I run multiple versions of Toolbag on the same machine?2020-11-10T15:14:52-06:00

Yes! Toolbag 4 and legacy versions may be installed alongside one another. Toolbag 4’s licensing system will not interfere with your legacy license of Toolbag. Feel free to continue to use both versions as needed.

Can I still access Toolbag 4 if my subscription license expires?2020-11-13T14:19:48-06:00

If you chose subscription licensing, access to Marmoset Toolbag and its library of content is only accessible with an active subscription.

Can I convert a subscription license to a perpetual license?2020-11-14T15:16:48-06:00

You may cancel your subscription license at any time, and instead purchase a perpetual license. Paid subscription terms will not be credited towards a perpetual license. If you wish to change license types at a later time, keep an eye out for our seasonal flash sales throughout the year.

Purchasing FAQ

Subscription -vs- Perpetual: Which license is for me?2020-11-18T11:45:26-06:00

Toolbag is now available with two options of licensing: perpetual and subscription.

  • Perpetual licenses require a one-time fee which grants indefinite access to version 4, with all version 4.x updates included free of charge. A perpetual license also provides access to all Toolbag Library assets released by Marmoset.
  • Subscription licenses are available on a monthly or annual renewal term. A Toolbag subscription has the benefit of being version-independent. As long as you’re an active subscriber you’ll have access to the latest release of Marmoset Toolbag and all available Toolbag Library assets.

As always, email support is included with all licensing models, trials too. Contact our support team any time:

I own Toolbag 3. Is there an upgrade discount available for Toolbag 4?2020-11-24T12:24:16-06:00

Yes! All Toolbag 3 licensees qualify for an upgrade discount on their Toolbag 4 license purchase. Once you select your license method (subscription or perpetual), choose the “Upgrade from v3” product variation from the dropdown menu, then ‘add to cart’ and proceed with your purchase.

Important: Your eligibility for the discounted upgrade license is dependent upon your Toolbag 3 Marmoset ID. As long as your billing email you’re using on your Toolbag 4 order matches your Toolbag 3 Marmoset ID, your purchase will complete successfully.

I own version 3 on Steam. Can I upgrade to Toolbag 4?2020-11-18T11:53:24-06:00

Toolbag 4 will be available as standalone only; not available on Steam. To receive an upgrade discount from Steam to standalone, please email our support team ( with an email/PDF copy of your Steam proof of purchase.

Which payment methods can I use?2020-11-14T15:31:14-06:00

Our web store supports payment via credit card or PayPal.

If you are a reseller purchasing on behalf of a client, or a purchasing agent for an academic institution or business and wish to be invoiced with additional payment options, please send your purchase order or price quote request to our support team:

Do you work with resellers?2020-11-13T14:21:03-06:00

If you are a reseller wishing to purchase on behalf of a client, please contact us at for purchasing options.

For customers in China, Hong Kong, Taiwan, and Japan, feel free to contact Meshmellow LTD ( as an authorized reseller of Marmoset software.

Do you provide volume discounts?2022-07-04T22:24:17-05:00

Studio and Academic license purchases are eligible for volume discounts. These discounts will automatically apply to your order once you ‘Add to Cart’ and adjust your product to the desired license seat quantity.

  • 5-8 seats: 5% off
  • 9-12 seats: 8% off
  • 13-17 seats: 11% off
  • 18-24 seats: 13% off
  • 25+ seats: 15% off